What is Tilled's token migration process?
Once the merchant completes the application process, gets approved, and sets up a pricing template in the portal, they can submit a request to their current processor to detokenize and send the encrypted PAN data directly to Tilled.
Tilled's PCI Attestation of Compliance can be provided upon request for this purpose. The legacy processor will also require Tilled's Public PGP Key Attester. Once the legacy processor has both of these items, they can submit the encrypted PAN data, along with any additional customer metadata, to migrations@tilled.com. Once Tilled receives the files, the card data and any associated metadata can be mapped to the customer records.